About Bob

Bob represents a unique combination of ‘nuts and bolts’ practical business experience as a veteran sales professional along with human resources savvy gained from his career as a manager and licensed clinical counselor. As founder of Management Support Services, he serves as a coach and consultant to businesses of all sizes whose leadership is looking to reignite their own passion and that of their employees to achieve goals and take their business or organization to the next level.

He is an accredited associate of the Institute for Independent Business International. IIB’s charter is to unite owners of small to medium sized businesses with seasoned professionals who can provide expertise and services that these businesses may not have the resources to staff full time.

Bob began his sales career in 1981 with Ampad Corporation, a division of Mead Corporation, and worked his way up from a top 10 sales leader to increasingly responsible sales management positions in Newport Beach, Calif., and Dayton, Ohio.

Most recently, Bob served in the Marymount Hospital and the Cleveland Clinic Health System as operations supervisor for the Concern Employee Assistance Program, which provides outsourced EAPs for corporate clients. Working closely with his clients’ human resources executives and upper management, Bob supported a team of 20 counselors, developed a wide range of training workshops and increased the program’s client base from 12 to 75 in a highly competitive environment.

He has a master’s degree in clinical counseling/psychology from Kent State University in Kent, Ohio, and a bachelor’s degree in sociology from John Carroll University in Cleveland.

When You Work with Bob, You Get…

  • Integrity and confidentiality
  • A complimentary analysis of your business and human resources needs, highlighting opportunities and challenges
  • Support from a seasoned professional in identifying and attaining your goals
  • Evaluation of human resources requirements and developmental needs
  • Insight into successful resolution of people issues, including conflict management
  • Access to specialists across many disciplines
  • Business development and sales strategies
  • Grooming of productive sales personnel and effective sales managers
  • Help for executives and high-performing employees to achieve their potential
  • Reconnected with your passion and enjoyment of what you do